Warranty Information
At Sialkot MotorSports, we stand behind the quality of our products. This Warranty Information outlines the coverage, limitations, and process for warranty claims.
Warranty Coverage
Warranty coverage applies only to eligible products and includes:
- Manufacturing defects under normal use
- Functional issues not caused by misuse or improper installation
- Defects identified within the stated warranty period
Warranty duration, if applicable, is mentioned on the product page or invoice.
Warranty Exclusions
The warranty does not cover:
- Damage caused by improper installation or handling
- Wear and tear from normal usage
- Electrical damage due to voltage issues or water exposure
- Accidental damage, abuse, or modifications
- Products repaired or altered by unauthorized persons
Warranty Eligibility Conditions
To qualify for warranty service:
- The product must be purchased from Sialkot MotorSports
- Proof of purchase (order number or invoice) is required
- The issue must be reported within the warranty period
- The product must be used as intended
Warranty Claim Process
To file a warranty claim:
- Contact our WhatsApp support within the warranty period
- Provide the order number and clear photos or videos
- Our team will evaluate the claim
- Approved claims will be repaired, replaced, or resolved at our discretion
Unauthorized claims will not be processed.
Replacement or Repair
- Warranty service may include repair or replacement
- Replacement is subject to product availability
- If the same product is unavailable, an alternative solution may be offered
Shipping Costs for Warranty Claims
- Shipping costs may apply depending on the nature of the claim
- If the defect is confirmed, return shipping may be covered
- Non-eligible claims may require the customer to bear shipping charges
Important Notes
- Warranty applies only to the original purchaser
- Warranty is non-transferable
- Sialkot MotorSports reserves the right to approve or reject warranty claims
- All decisions are final and made fairly
Customer Support
For warranty assistance:
- WhatsApp Support (Fastest Response)
- Email support during business hours
- Support Hours: 10:00 AM – 10:00 PM (PKT)
Policy Updates
This Warranty Information may be updated without prior notice. Changes take effect immediately upon posting on this page.